At huat12, member privacy is more than a legal obligation — it is our genuine commitment. Learn how we collect, use, protect, and respect your personal data every day.
All member personal and financial data is transmitted and stored using 256-bit SSL encryption — the same security standard used by international banking institutions.
Huat12 fully complies with Malaysia's Personal Data Protection Act 2010. We only collect data that is strictly necessary and clearly communicate the purpose of its use.
You have the right to access, amend, delete, or restrict the processing of your data at any time. Requests can be submitted through our responsive support team.
Huat12 has never and will never sell, rent, or disclose member personal data to third parties for marketing purposes without your prior explicit consent.
Your data is stored on servers protected by multi-layered firewalls, intrusion detection systems, and 24/7 security monitoring.
You can manage your notification preferences at any time — choose to receive or opt out of marketing communications, promotions, and platform updates as you wish.
This Privacy Policy explains in detail how huat12 ("we", "Platform") collects, processes, stores, and protects your personal data when you use the huat12 website, mobile app, or any related services. Please read this document carefully as it affects your rights as a member.
Important: By registering or continuing to use the huat12 platform, you agree to the terms of this Privacy Policy. If you do not agree, please stop using the platform and contact us to close your account.
Huat12 only collects personal data that is strictly necessary to provide a safe, seamless, and responsible service. We do not collect excessive or irrelevant data beyond what is required for platform operations.
The categories of data we collect are as follows:
| Data Categories | Example Information | Collection Methods |
|---|---|---|
| Identity Information | Full name, date of birth, identity card number, facial photograph (for KYC) | Account registration, KYC verification |
| Contact Information | Email address, phone number, mailing address | Account registration, profile updates |
| Financial Information | Bank account number, bank name, transaction history | Deposit and withdrawal process |
| Technical Data | IP address, browser type, operating system, device information | Automatically during platform usage |
| Gaming Data | Betting history, wins, losses, game preferences | Automatically during gaming activity |
| Communication Data | Support chat records, emails sent to us | Interactions with the support team |
We never collect sensitive information such as biometric data, medical records, or political views unless specifically required by applicable regulatory law.
Every piece of data we collect is used for a clear and legitimate purpose. huat12 does not process your data for unrelated purposes without your consent. Below are the primary purposes of data processing:
Every instance of personal data processing by huat12 has a clear legal basis under Malaysia's Personal Data Protection Act 2010 (PDPA). We do not process your data arbitrarily.
You have the right to withdraw consent for consent-based processing at any time. Withdrawal of consent does not affect the validity of processing that took place prior to the withdrawal.
Huat12 does not sell or rent your personal data to any third party. However, in the course of delivering our services, there are limited situations where data may need to be shared with trusted partners:
All third parties receiving huat12 member data are bound by strict data protection agreements and are only permitted to use that data for the specified purposes. We do not allow them to use your data for their own independent marketing purposes.
In all cases of data transfer to third parties, huat12 ensures that protections equivalent to or higher than those required under Malaysia's PDPA 2010 are always upheld.
Huat12 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device when you visit our website.
We use several types of cookies for different purposes:
You can control and manage cookie settings through your web browser settings. Disabling certain cookies may affect the functionality or your experience on the huat12 platform. More information on managing cookies is available in your web browser's documentation.
Protecting your personal data is an absolute priority for huat12. We continuously invest in the latest cybersecurity infrastructure to ensure your data remains safe from unauthorised access, loss, destruction or disclosure.
The technical and organisational security measures we implement include:
While no security system is entirely perfect, huat12 is committed to notifying affected members within 72 hours in the event of any data security incident impacting their personal information, in line with international best practices.
Huat12 does not retain your personal data longer than necessary for the purposes it was collected or as required by law. Retention periods vary according to data type and regulatory requirements:
When data is no longer needed, it will be securely deleted or anonymised using procedures that ensure it cannot be recovered or accessed again.
As a data subject under Malaysia's Personal Data Protection Act 2010, you have important rights regarding your personal data. huat12 fully respects and facilitates the exercise of these rights.
Under Malaysia's PDPA 2010, you have full control over your personal data at huat12.
You have the right to request a copy of all personal data we hold about you at any time through our official support channels.
If your personal data is inaccurate or outdated, you may request a correction through your account profile or our support team.
You may request the deletion of your personal data when it is no longer necessary, subject to applicable legal obligations.
In certain circumstances, you may request that we restrict the processing of your data while a dispute is being resolved.
You have the right to receive your data in a machine-readable format for transfer to another service provider if required.
You may object to the processing of your data for direct marketing purposes or for processing based on non-mandatory legitimate interests.
To exercise any of the above rights, contact the huat12 support team via 24/7 live chat or email at [email protected]. We will process your request within 30 business days in accordance with PDPA 2010.
In operating an international platform, there are situations where your personal data may be transferred to or accessed from countries other than Malaysia — particularly when involving technology service providers or cloud infrastructure operating across multiple locations.
When cross-border data transfers occur, huat12 ensures adequate protections are in place through:
Huat12 will not transfer your personal data to any region without adequate data protection in place without taking appropriate additional safeguards.
Huat12 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or service improvements. Each new version will be published on this page with the latest "updated" date.
When significant changes occur to how we handle your personal data, we will notify you through:
Continued use of the huat12 platform after the effective date of any changes constitutes acceptance of the updated Privacy Policy. We recommend reviewing this page periodically to stay informed.
If you disagree with any changes to this Privacy Policy, you have the right to close your account and request the deletion of your personal data, subject to applicable legal retention obligations.
If you have any questions, concerns, or complaints about how huat12 handles your personal data, or if you wish to exercise any of the rights stated in this policy, please contact us through the following channels:
If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection (JPDP) Malaysia, the regulatory authority responsible for enforcing PDPA 2010 in Malaysia.
huat12 is committed to resolving all privacy-related complaints in a fair, transparent, and timely manner. Member satisfaction and trust are the foundation of everything we do.